Privacy Policy of Casa Match SA

About us and this Privacy Policy

The controller within the meaning of the Swiss Federal Act on Data Protection ("FADP") is:

Casa Match SA
Rue de Lausanne 35 a
1110 Morges
Switzerland

Commercial register: CHE-477.992.279

This Privacy Policy explains how Casa Match SA ("we") processes and protects the personal data of its users ("you") when you (i) visit our website at casa-match.ch (the "website") and provide us with data directly via our website or (ii) via the Casa Match platform functionality available at quitt.ch (the "platform"), by using the website and/or the platform (together the "services").

Unless otherwise defined in this Privacy Policy, the definitions used in this Privacy Policy have the same meaning as in the FADP.

If you have any questions about this Privacy Policy or other data protection matters, please feel free to contact us, either in writing at the above address or by email at: support@casa-match.ch.

This Privacy Policy applies exclusively to our data processing through the Casa Match services, which are operated by us as the controller of such processing.

You are not obliged to provide us with your personal data for processing. Please note, however, that certain parts of our services cannot be provided if you do not provide the data necessary for the respective purpose (e.g. the forwarding of a contact request requires the contact details of the potential employer).

1. What data do we process?

If you are an employee or jobseeker and decide via your quitt account to be displayed on the platform by opt-in, we are responsible for the processing of all your personal data that you provide to us from the quitt environment, in particular:

  • identification and profile data (e.g. name, age or age range, personal quitt ID)
  • contact details (e.g. email address, phone number)
  • location data (e.g. postcode)
  • information on status/permit, to the extent configured (e.g. "S status")
  • any further profile information, such as
    • type of service(s) offered
    • salary expectations
    • language details
    • working areas/regions
  • service-related activity indicators, to the extent available (e.g. number of active contracts per postcode, years of quitt usage)

When (potential) employers submit a contact request, we process the (personal) data provided therein, in particular:

  • contact details (e.g. name, email address, phone number)
  • content and context of the request (e.g. the requested service, message, location/postcode)
  • metadata about the request (e.g. timestamp, selected employee profile)

When you use the services, we may further carry out activity checks and related data processing as part of support/security services and process technical and usage data, including by third parties (see points 5-7 as well as point 10), such as:

  • IP address, log files, timestamps
  • device/browser information
  • security and abuse-prevention signals (e.g. rate-limiting indicators)
  • cookie identifiers and consent settings (where applicable, see details under point 10)

2. How do we receive this personal data?

We receive your data when you use the services, including through certain actions on the website.

Directly

  • when you use our services
  • when you offer or provide services to us
  • when you correspond with us electronically
  • when you browse our website, fill in a form, submit a request or otherwise interact with us

Indirectly

  • via the platform operated by ServiceHunter SA as a processor, in particular when employees register with a profile and activate the publication, or when employers submit requests.
  • through public sources
  • from public registers (e.g. commercial registers), press articles and internet searches
  • from other external service providers (see point 5)

3. Legal bases and purposes of data processing

Our legal basis for the collection and use of personal data described in this Privacy Policy depends on the personal data we collect and the specific purposes for which we collect it.

Contract: To fulfil our contractual obligations or to take steps in connection with a contract with you. In particular:

  • To provide our services to you, in particular by processing personal data received via the platform or your profile and forwarding it to other users on instruction, in particular
    • to employees: receipt of contact requests from employers (including contact details and content of the employer's request)
    • to employers: receipt of confirmations and the information necessary to process the request.
  • To provide customer service

For the operation of the services, we may further send operational communications by email and/or SMS, including:

  • forwarding of contact requests to employees,
  • confirmation of receipt of contact requests to employers (to the extent implemented),
  • regular activity checks with employees to confirm continued activity/visibility on the platform.

If no confirmation of continued activity is received from the relevant employee within an appropriate period set for that purpose, we may temporarily deactivate the profile until it is reconfirmed.

Consent: We may rely on your consent voluntarily given at the time of providing your personal data (expressly via opt-in). In particular:

  • For data processing by ServiceHunter SA via the platform on our behalf as a processor within quitt.ch.
  • To send you news, special offers, newsletters and general information about goods and services we offer
  • For the analysis, optimisation, personalisation and verification of the use of our services and communications
  • To place non-essential cookies and other tools in your browser

Legitimate interests: We rely on legitimate interests based on our assessment that the processing is fair and appropriate and that your interests or fundamental rights and freedoms do not override them. In detail:

  • To place essential cookies and other technically necessary tools for our services in your browser
  • To develop new services
  • For the maintenance and improvement of our services as well as for the detection, prevention and mitigation of security risks

Necessity to comply with legal obligations: To fulfil legal and public-interest obligations. In particular:

  • To inform you of changes to our services and our Privacy Policy
  • To comply with applicable rules and laws
  • For the judicial enforcement of claims and rights

4. Retention periods

We store personal data for as long as it is necessary for the purposes for which it was collected, as well as in accordance with legal and regulatory requirements or contractual agreements. After this period, we and our processors (see also below) delete your personal data or anonymise it completely.

If an employee withdraws visibility or deletes their profile, the profile data is immediately removed from public display, subject to statutory retention obligations.

5. Processors

The platform is made available within quitt.ch, which is operated by ServiceHunter SA. ServiceHunter SA processes personal data in this context as a processor based on our contractual relationship and our instructions.

We have contractually ensured compliance with data protection requirements within the framework of a data processing agreement, in particular that ServiceHunter SA as a processor:

  • uses the personal data collected in this context only for our platform and not for its own purposes,
  • ensures data security through appropriate technical and organisational measures (TOMs),
  • complies with our instructions,
  • complies with further data protection security measures and requirements.

ServiceHunter SA publishes its own privacy policy for its independent data processing in connection with the general operation of quitt.ch and the quitt account environment outside our cooperation, to which we refer in this regard (see https://quitt.ch/datenschutzerklaerung/).

We use, either directly or indirectly through cooperation with ServiceHunter SA, additional third-party companies to facilitate the operation of our services, to assist in the analysis of the use of the services or to provide services in connection with the website and our offers for you. These third parties have access to your personal data only to the extent necessary for the performance of their tasks in accordance with the (data processing) agreements concluded with us. They ensure data security through appropriate technical and organisational measures (TOMs).

The categories of processors that may, depending on the circumstances and to the extent necessary, have access to your personal data are:

  • providers of IT services and software
  • marketing and (customer) analytics companies
  • professional advisors and other third parties engaged in connection with specific matters, such as lawyers, auditors, banks and other payment service providers

6. Cross-border data transfers

We and/or our processors transmit your personal data, where applicable, to and process it in the following locations:

  • EU/EEA
  • USA
  • India

We may engage processors or other third parties that process personal data abroad, i.e. in countries whose level of data protection does not correspond to that of Switzerland.

We protect your personal data in accordance with our contractual obligations and applicable data protection laws when we transfer data abroad, by primarily transferring it to countries that, according to the Swiss Federal Council, offer an adequate level of protection.

In the case of a transfer to countries that, according to the Swiss Federal Council, do not offer such a level of protection, in particular but not exclusively the USA and India ("third countries"), we put in place appropriate safeguards. Such safeguards in the case of a transfer to a third country may include:

  • application of standard data protection clauses,
  • binding corporate rules,
  • other standard contractual obligations,

which ensure adequate data protection.

If a transfer to a third country takes place and no adequacy decision or appropriate safeguards are in place, it is possible and there is a risk that authorities of the third country (e.g. intelligence services) may access the transmitted data and that the enforceability of the rights of data subjects cannot be guaranteed.

7. Data disclosure

We may also disclose your personal data if we believe in good faith that such action is necessary:

  • to comply with a legal obligation, i.e. where required by law or in response to apparently legitimate requests from authorities or courts
  • to protect the security of our services and to defend our rights or property
  • to prevent or investigate possible misconduct in connection with us

8. Data security

We use privacy-friendly default settings and implement appropriate technical and organisational security measures (TOMs) to protect your stored data from manipulation, loss or unauthorised access by third parties. Our security measures are continuously adapted in line with technological developments.

We also take internal data protection very seriously. Our employees and the service providers we engage are bound to confidentiality and to compliance with applicable data protection laws. Furthermore, in accordance with our data processing concept, they only have access to personal data to the extent necessary for the performance of their respective tasks or mandate.

The security of your personal data is important to us, but please bear in mind that no method of transmission via the internet or of electronic storage is 100% secure. While we strive to protect your personal data by all economically reasonable means, we cannot guarantee absolute security.

9. Your rights

You have the following data protection rights. To exercise these rights, you may contact the address above or send an email to: support@casa-match.ch. Please note that we may ask you to confirm your identity before responding to such requests.

  • Right of access: You have the right to request a copy of your personal data, which we will provide to you in electronic form.
  • Right to rectification: You have the right to ask us to correct our records concerning you or your data sets if you believe they contain inaccurate or incomplete information about you.
  • Right to withdraw consent: If you have consented to the processing of your personal data, you have the right to withdraw this consent at any time with effect for the future. This also applies if you wish to unsubscribe from marketing communications. As soon as we have received notification that you have withdrawn your consent, we will no longer process your data for the purpose(s) you originally consented to, unless there is another legal basis for the processing. To stop receiving emails from us, please click the "Unsubscribe" link in the email you received, or contact us at support@casa-match.ch.
  • Right to erasure: You have the right to request that we erase your personal data when it is no longer necessary for the purposes for which it was collected or has been processed unlawfully.
  • Right to restriction of processing: You have the right to request the restriction of the processing of your personal data if you believe that the data is inaccurate, the processing is unlawful, or we no longer need the data for the original purpose but cannot delete it due to your wish or a legal obligation.
  • Right to data portability: You have the right to request that we transmit your personal data in a standard format such as Excel to another controller, provided this concerns data that you have provided to us and that we process based on the legal basis of your consent or for the fulfilment of our contractual obligations.
  • Right to object to processing: If the legal basis for the processing of your personal data is our legitimate interest, you have the right, on grounds relating to your particular situation, to object to such processing. We will comply with your wish unless we have a compelling legal basis for the processing that overrides your interests, or we must continue to process the personal data to assert or defend a legal claim.
  • Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. The competent authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

10. Cookies

Our services use cookies and similar technologies (collectively "tools"), which are provided either by us or by third parties.

A cookie is a small text file that is stored by the browser on your device. Comparable technologies are web storage (local/session storage), fingerprinting, tags or pixels. Most browsers are set by default to accept cookies and similar technologies. You can, however, generally configure your browser to reject cookies or similar technologies, or to store them only with your prior consent. If you reject cookies or similar technologies, you may not be able to use all of our services without issues.

The tools we use are listed below by category, with information in particular on the providers of the tools, the storage period and their purpose. If personal data is transferred abroad, including to third countries, we refer to point 6 of our Privacy Policy, also with regard to the associated risks.

10.1 Non-essential tools

10.1.1 Google Analytics 4

Our website uses the web analytics tool Google Analytics 4, an application of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). If you have not consented to the use of analytics tools, your data will not be collected within the framework of Google Analytics 4.

Google Analytics 4 uses JavaScript and pixels to read information about your end device and cookies to store information about your end device. This serves to analyse your usage behaviour and to improve our website. The access data is compiled by Google on our behalf into pseudonymous user profiles and transferred to a Google server in the USA. We will process the information obtained to evaluate your use of the website and to compile evaluations on website activities.

The data collected within the framework of the Google Analytics 4 usage analysis is enriched with data from Google Search Console and linked with data from Google Ads, in particular to measure the success of our advertising campaigns (so-called conversions).

The following data may be processed by Google Analytics 4: IP address; user ID and device ID; referrer URL (previously visited page); pages viewed (date, time, URL, title, viewing duration); downloaded files; clicked links to other websites; achievement of certain goals (conversions); technical information (operating system; browser type, version and language; device type, brand, model and resolution); approximate location (country, region and possibly city, based on the anonymised IP address).

This tool uses the following cookies:

  • "_ga" (2 years), "_gid" (24 hours): recognition and differentiation of visitors via a user ID.
  • "ga[GA-ID]" (2 years): retention of information from the current session.

10.1.2 Google Ads

We use the Google Ads offering to draw attention to our attractive offers by means of advertising materials (so-called Google Ads) on external websites. Google Ads enables us to display advertisements in the Google search engine or on third-party websites when you enter certain search terms on Google (keyword targeting). In addition, targeted advertisements can be displayed based on user data available at Google (e.g. location data and interests) (audience targeting). As website operators, we can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

We further use the Google Ads conversion tracking function. We can determine, in connection with the data of advertising campaigns, the success of individual advertising measures. We thereby pursue the interest of showing you advertising of interest to you, of making our website more interesting for you, and of achieving a fair calculation of advertising costs. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly often. This information serves to compile conversion statistics. We learn the total number of users who have clicked on our advertisements and what actions they have taken.

We use the remarketing function within the Google Ads service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google advertising network (in Google search or on YouTube, so-called "Google Ads", or on other websites). For this purpose, your interaction on our website is analysed in order to be able to display targeted advertising to you on other pages even after your visit to our website. For this purpose, Google stores cookies on your end devices that visit certain Google services or websites of the Google Display Network. Your visits are recorded via these cookies. The cookies are used to uniquely identify a web browser on a specific end device and not to identify a person.

We use the "Conversion Linker" from Google Ads on our website. Via the Google Conversion Linker, the information about the advertising click in URLs of the conversion page is automatically captured and stored in own cookies in your domain for websites. The data is then forwarded in URLs for AMP pages. We use Google Conversion Linker with other Google Marketing Platform products. In this way, unique IDs can also be stored in these cookies.

We further use the enhanced conversion function ("Enhanced Conversions") of Google Ads to optimise our advertising measures in the Google advertising network by being better able to identify groups of people within the Google advertising network who are highly likely to perform conversion events on our website. For this purpose, data (e.g. email addresses) is encrypted with a one-way SHA256 hashing algorithm. The hash values are then transmitted to Google and used to improve conversion measurement.

This tool uses the following cookies:

  • "_gcl_au" (3 months): this is the first-party cookie for the "Conversion Linker" function. It captures information about advertising clicks and stores it in a first-party cookie so that conversions outside the landing page can be attributed.
  • "_gcl_aw" (3 months): this cookie is set when a user reaches the website via a click on a Google advertisement. It contains information about which advertisement was clicked, so that achieved successes such as orders or contact requests can be attributed to the advertisement.
  • "NID" (6 months): contains a unique ID used by Google to remember your settings and other information, such as your preferred language (e.g. English).
  • "IDE" (1 year): contains a randomly generated user ID. Based on this ID, Google can recognise you across different websites in a cross-domain manner and display personalised advertising.

10.1.3 Google Ad Manager

Our website uses Google Ad Manager, a service provided by Google. This service is used to display Google advertisements on our website by setting cookies in the browser when you visit a page that displays Google Marketing Platform advertising products and Google Ad Manager advertisements. Pages with Google Marketing Platform advertising products or Google Ad Manager advertisements contain advertising tags that instruct the browser to request advertising content from our servers. When the server delivers the advertising content, it also sends a cookie. However, a page does not have to display Google Marketing Platform advertising products or Google Ad Manager advertisements for this to happen. It only needs to contain Google Marketing Platform advertising products or Google Ad Manager tags, which can instead load a click tracker or an impression pixel. In this way, the cookies are used to improve advertising (e.g. to align advertising with what is relevant to you, to improve reporting on campaign performance, and to avoid showing advertisements you have already seen), as well as to deliver, render and personalise advertisements. The cookies themselves do not contain any personally identifiable information. Depending on your settings and those of the publisher, information associated with the cookies used in advertising may be added to your Google account.

This tool uses the following cookies:

  • "IDE" (13 months): recognition and differentiation of visitors via a user ID, recording of interaction with advertising, delivery of personalised advertising.
  • "__gads" (13 months): display of personalised advertising on third-party websites.
  • "DSID" (15 minutes): storage of Google settings for advertising personalisation on third-party websites.
  • "1P_JAR" (30 days): optimisation of personalised advertising, avoidance of repeated delivery of the same advertising.
  • "NID" (6 months): settings and personalisation for Google services and other functions for advertising purposes, in particular display of Google advertising in Google services.

If you would like to find out more about data processing, including by the use of cookies by Google, please read their privacy policy here.

10.1.4 Adobe Typekit

For uniform display of fonts, we use so-called web fonts, which are provided by Adobe Systems Software Ireland Limited: 4-6 Riverwalk, City West Business Campus, Saggart, Dublin 24, Ireland ("Adobe"). When a page is called up, your browser loads the necessary web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must establish a connection to Adobe's servers. As a result, Adobe becomes aware that our website was accessed via your IP address.

If you would like to learn more about Adobe's data processing, please read their privacy policy here.

10.1.5 Google Fonts

Our website uses Google Fonts, a service provided by Google. Google Fonts allows us to integrate the display of external fonts in the design of our website and to display them correctly to you, which helps us make the design of our website more user-friendly. Google Fonts does not set any cookies, but when you visit one of our pages on which we integrate Google Fonts, Google is informed of which of our internet pages you visited. In addition, the IP address of the browser of the visitor's end device is stored by Google.

10.1.6 Google Tag Manager

Our website uses Google Tag Manager, a service of Google. The Tag Manager is used by us for the management of the external tools and services we use on our website, and enables the use of so-called tags. A tag is a code element that is stored in the source code of the website to e.g. control which page or service elements and tools are activated and loaded in which order. In some cases, the data is processed on a Google server in the USA.

If you would like to learn more about Google's data processing, please read their privacy policy here.

10.1.7 LinkedIn Insights Tag

Our website uses LinkedIn Insight Tag, a service from LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn Insight Tag is a JavaScript code that we insert into our website to be able to report on our advertising campaigns and to understand your use of our website. This enables us to track conversions, retarget you and recognise demographic information about LinkedIn members who visit our website. Cookies are placed on your web browsers when you visit our website. We can thereby determine to whom our advertisements are displayed in order to improve the results of marketing campaigns and better represent the effectiveness of the advertisements used.

This tool uses the following cookies:

  • "lidc" (1 day): this cookie ensures the selection of the data centre.
  • "li_mc" (6 months): used as a temporary cache to avoid database queries for a LinkedIn member's consent to the use of unnecessary cookies. It is also used to store and use consent information on the client side.
  • "li_gc" (6 months): used to store your consent to the use of cookies for non-essential purposes.
  • "li_sugr" (90 days): this cookie is used to establish probabilistic matches of users' identities outside designated countries.
  • "bcookie" (1 year): this cookie is a browser identifier. It is used to uniquely identify devices accessing LinkedIn in order to detect abusive use of the platform.
  • "bscookie" (1 year): this cookie remembers that a logged-in user has been verified with two-factor authentication and has previously logged in.
  • "UserMatchHistory" (30 days): this cookie is set for the ID synchronisation process. It stores the time of the last synchronisation in order to avoid frequently repeated synchronisation processes.
  • "AnalyticsSyncHistory" (30 days): this cookie stores when a synchronisation took place with the "lms_analytics cookie".

If you would like to learn more about LinkedIn's use of cookies, please read their privacy policy here.

10.1.8 Meta Pixel

Our website uses Meta Pixel, a service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Meta Pixel is a tool that allows us to measure the effectiveness of our advertising by understanding your actions on our website. It helps us implement JavaScript code on our website to track and dynamically deliver content for you by setting tracking cookies that help us understand how our website is used, as well as advertising cookies, so that we can reach you in the future via Facebook ads. You are linked to your respective Facebook account and identified via the cookies set on your devices. Meta Pixel tracks the visited URLs and domains as well as the devices you use.

We further use the enhanced conversion function ("Advanced Matching") of Meta Pixel to optimise our advertising measures in the Meta advertising network by being better able to identify groups of people within the Meta advertising network who are highly likely to perform conversion events on our website. For this purpose, data (e.g. email addresses) is encrypted with a one-way SHA256 hashing algorithm. The hash values are then transmitted to Meta and used to improve conversion measurement.

This tool uses the following cookies:

  • "_fbp" (90 days): used by Meta to display a series of advertising products, for example real-time bidding from third-party advertisers.
  • "fr" (90 days): used by Meta to deliver advertisements and measure and improve their relevance.

If you would like to learn more about Meta's use of cookies, please read their privacy policy here.

10.1.9 Microsoft Advertising

Our website uses Microsoft Advertising, a service of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland ("Microsoft"). Microsoft uses JavaScript, cookies and Local Storage to present you with advertisements that are relevant to you. The use of these technologies enables Microsoft and its partner websites to display advertisements based on websites on the internet. Microsoft also processes the data to improve its own products and services, to create user profiles and for advertising purposes. The data generated in this context may be transferred by Microsoft to a server in the USA for evaluation and stored there.

We further use the enhanced conversion function ("Enhanced Event Tracking") of Microsoft Advertising to optimise our advertising measures in the Microsoft advertising network by being better able to identify groups of people within the Microsoft advertising network who are highly likely to perform conversion events on our website. For this purpose, data (e.g. email addresses) is encrypted with a one-way SHA256 hashing algorithm. The hash values are then transmitted to Microsoft and used to improve conversion measurement.

This tool uses the following cookies:

  • "_uetsid" (session): this cookie allows us to make contact with a user who has already visited our website.
  • "_uetvid" (15 days): this cookie allows us to make contact with a user who has already visited our website.
  • "MUID" (390 days): often used by Microsoft as a unique user ID. This cookie enables tracking by ID synchronisation across many Microsoft domains.
  • "MMUIDB" (390 days): this cookie records data about you across multiple visits and across multiple websites. This information is used to measure the effectiveness of advertising on websites.
  • "MR" (180 days): analytics cookie used to transmit information about user actions to the Microsoft advertising network.

The following information in Local Storage is stored and read by Microsoft Advertising:

  • "_uetsid", "_uetvid": the same purposes as the corresponding cookies
  • "_uetsid_exp", "_uetvid_exp": information about the expiry date of the information in Local Storage

For more information, please see Microsoft's privacy statement here.

10.1.10 Pinterest Tag

Our website uses Pinterest Tag, a service of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). Pinterest Tag is a code inserted into our website that allows Pinterest to track you and your actions on the website after you have seen a Pinterest ad. Pinterest Tag is an analytics tool that allows us to measure the effectiveness of Pinterest ads on our website and to understand your interaction with Pinterest.

This tool uses the following cookies:

  • "_pinterest_ct_ua", "_pin_unauth" (1 year): user recognition, storage of a user ID for non-logged-in users, usage analysis.
  • "ar_debug" (1 year): this cookie stores and tracks conversions.

The following information in Local Storage is stored and read by Pinterest:

  • "is_eu": determines whether you are within the EU

If you would like to learn more about the use of cookies at Pinterest, please read their privacy policy here.

10.1.11 Visual Website Optimizer (VWO)

We use VWO (Visual Website Optimizer), a service of Wingify Software Private Limited, 404, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi 110034, India, to carry out A/B testing on our website. A/B testing is a method of comparing two or more versions of a web page to determine which performs better. By carrying out A/B testing, we want to increase usability, improve the functionality of the website and optimise the content. When you visit our website, VWO may place cookies on your device to enable A/B testing. These cookies collect information such as your browser type, device information, IP address and the pages visited on our website. The information collected with the help of cookies is used for statistical analyses and to evaluate the performance of the various website versions.

This tool uses the following cookies:

  • "_vwo_uuid_v2" (366 days): calculates unique traffic on a website.
  • "v.gif" (session): is set in order to carry out split tests on the website that optimise the website's relevance for the visitor – the cookie may also be set to improve the user experience of the visitor on a website.

According to its own statements, VWO complies with the Swiss-U.S. Data Privacy Framework. If you would like to learn more about VWO's use of cookies or their data protection, please read their privacy policy here.

10.1.12 Zendesk Chat

Our website uses Zendesk Chat, a service of Zendesk Inc, 1019 Market Street, San Francisco, CA 94103, USA ("Zendesk Inc"). Zendesk Chat enables our company to offer customer support through the use of cookies, in particular for authentication, security, storage of preferences and analysis.

This tool uses the following cookie:

  • "__zlcmid" (365 days): stores the visitor ID for widget authentication.

If you would like to learn more about Zendesk Inc's use of cookies, please read the privacy policy here.

11. Social media and links to third-party apps and websites

Our services may contain links to websites or apps that are not operated by us. If you click on a link from a third-party provider, you will be redirected to the website or app of that third-party provider. We have no control over the content, data protection or other practices of third-party websites or services.

We maintain online presences on social networks in order, among other things, to communicate with customers and interested persons and to inform them about our products and services. If you have an account on the same network, it is possible that the information and media you have made available there can be viewed by us, for example when we visit your profile. In addition, the social network may make it possible for us to make contact with you. As soon as we incorporate personal data into our own systems, we are independently responsible for it. This is then done for the implementation of pre-contractual measures and the performance of a contract. Please consult the respective privacy policies of the social networks for the legal bases for data processing carried out under their own responsibility. Below is a list of the social networks on which we maintain an online presence:

You can unsubscribe from newsletters and other notifications at any time and thereby object in particular to the aforementioned usage collection. You can do this by contacting us directly or by following the link in the footer of every newsletter we send you.

12. Prevailing version

In the event of any discrepancies between the German version of this document and a translation into another language, the German version shall prevail. Translations serve only for orientation and are not authoritative for the interpretation of the provisions.

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We therefore recommend that you regularly review this Privacy Policy for changes.

Changes to this Privacy Policy take effect when they are published on this page.